- Customer ID
- Which website was being used?
- Web Browser being used?
- Mobile or Desktop?
- What is the issue (more detail the better)?
- When did you notice the issue?
- What were you doing when the issue began?
- Products selected?
- Have you noticed this issue before? if so when?
- Have you already tried clearing your cookies and cache?
- Do you have any error messages or screen shots you can provide?
Website issue information collection checklist Print
Modified on: Thu, 14 Sep, 2023 at 12:10 PM
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