FAQ
test
Customer ID Which website was being used? Web Browser being used? Mobile or Desktop? What is the issue (more detail the better)? When did you notice t...
Thu, 14 Sep, 2023 at 12:10 PM
Customer Denied Unfortunately due to GDPR, the denied reason will not show in the logs. If the customer has been denied purchase during the checkout, ...
Thu, 28 Sep, 2023 at 11:21 AM
If you are contacted by a customer not wishing to receive anymore email or SMS communications, please follow the steps below to ensure the customer is corre...
Wed, 4 Oct, 2023 at 11:33 AM